Shipping

***COVID UPDATE MAY 2020*** Our print and framing facility is working on a reduced Monday - Thursday production schedule to account for an enhanced weekend sterilization regimen. 

UPS has been impacted. Print only orders are shipping within 3-5 days, and framed prints are shipping within 10-14 days (depending on how backed up the shipping service is).

Use the "Track My Order" link in the main menu or check the shipping confirmation email that we sent you. If you haven't received a tracking number please email info@archandorder.com for an update. 

Returns

Each order is custom made. We are only able to offer returns for damaged or defective prints. 

Use the contact form to get in touch with our customer service team and we will make things right ASAP!