COVID Update (June 2020)

COVID Update (June 2020)

ARCH & ORDER is printing and shipping orders during the coronavirus Covid-19 outbreak.

Orders are still being printed and shipped but please be patient as we adjust to new work practices and increased order volumes. 

Print only products (no frames) are being delivered on average within 6-8 calendar days of payment. 

Framed products are being delivered on average within 9-15 calendar days of payment. 

We made a decision not to sacrifice the quality of our print and framing process despite the inevitable delays in production and shipping. Each product is still hand made at the time of order. 

We recognize that we're very fortunate to be able to continue during this period, thanks to:

  • Adjusting work patterns to reduce the number of people who are in our print labs simultaneously.
  • Observing correct distancing and separation in the workplace. We work with some very large products, printers and machinery, so our print labs are naturally spacious environments.
  • Office and support staff working from home.

With these precautions in place, your order may be slightly slower through our production facilities, plus couriers are operating within their own safety guidelines and transport limitations, so please be aware that items may take slightly longer to arrive during this period.

We would like publicly give special thanks to everyone in our factories and offices. Everyone at ARCH & ORDER is working together to keep orders flowing, getting art into your homes.

And most of all, thank you for your order! We very much appreciate your business during this challenging period. We're excited to come out of this crisis together with a renewed sense of community and companionship.

Cheers,

A&O